Insurance company objects to unfavourable media attention, voids client's insurance policy
As reported earlier today, by WireNews, Hastings Insurance Services Ltd., based in Bexhill-on-Sea, East Sussex, is involved in a row with one of its clients over the insurance company's failure to settle a vehicle claim as agreed.
As the WireNews article was published and read by several of Hastings' employees, according to the IP addresses captured, Hastings Insurance sent an email to their client saying that they had 'voided' the insurance policy from 1 May 2018 (before the recent accident) without giving a reason.
According to a source familiar with the details of the claim, who spoke to WireNews on the condition of anonymity, the dispute is now proceeding to court and a claim has been filed with the County Court today.
Additionally, a formal complaint has been recorded with the Financial Conduct Authority against Hastings Insurance Services Ltd.
Anyone having experienced similar treatment by Hastings Insurance should contact WireNews. Your identity will be protected.